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Pet Home Solution works in the best way possible to ensure the quality and satisfaction of its products.

When buying a Pet Home Solution product the customer can exchange it through our SAC, based on a claim that will be evaluated, and where some necessary information must be provided, such as:

• The packaging must be in perfect condition;
• The product’s receipt must be presented;
• Precise information about the batch/lot number and expiration date must be informed;
• The product must have been stored in a proper place;
• As well as personal information about the client must be provided.